The experts at LuxuryOnly take pride in making sure that your journey runs smoothly from beginning to end. Our concierge services offer passengers incredible convenience and an elevated level of personalized pampering. Whether you’re seeking assistance with unpacking and packing, interested in arranging for private transportation in a particular port of call, or looking to secure reservations in your ship’s specialty restaurants and spa, we’re available to help.
Let our experts assist you with all of your special shipboard and shoreside needs. We can accommodate virtually any request, regardless of destination, and often well in advance of your departure date. Concierge services include:
Air Programs / Air Transfers
Allow our concierge desk to eliminate the stress of planning pre- and post-cruise air travel by making all of the arrangements for you (on the flights and in the class of service of your choosing). Depending on the length of your voyage and the luxury ship/stateroom you’ve reserved, our experts will be able to secure free first-class or business-class air on your behalf. Reserve select itineraries and we can secure a free one-night, pre-cruise hotel stay including complimentary air transfers and private chauffeured transportation between home, the airport, and your cruise ship.
Customized, independent air arrangements, as well as first-class and business-class upgrades, are also available for purchase.
Private limousine service may be requested for an additional fee. Our experts can also offer guests significant discounts on off-site airport parking.
Hotel Programs / Land Programs
For many, a luxury cruise is the trip of a lifetime. Make the most of the experience and extend your journey with a pre- or post-cruise stay featuring five-star hotel accommodations. Our experts can arrange all of the details – transfers between the airport, hotel, and your ship, as well as priority embarkation, complimentary room upgrades, and complimentary tour programs.
Virtually all of the hotel packages available through our concierge desk include full daily breakfast free-of-charge, plus hotel taxes and porterage. Select packages include airfare. We can also arrange hospitality services, provided by a dedicated representative of your cruise line, on your behalf.
Luggage Handling / Valet Services
There’s nothing luxurious about lugging heavy items on a trip. Let our concierge desk help you to travel light by arranging a reliable, “luggage-free” option that includes pick-up at your home, office, or other points of origin. We’’ll see to it that your belongings are safely shipped both to and from your cruise ship, or to and from virtually any destination worldwide. That includes golf clubs/golf bags, snow or water skis, and medical equipment or supplies.
Additional valet services, including laundry, pressing, and dry cleaning, are also available. Our experts will be happy to make arrangements on your behalf via your stateroom steward/stewardess or butler.
Shore Excursions
A private tour through a tropical Caribbean rainforest. An aerial exploration, via helicopter, of Alaska’s majestic glaciers. Visits to some of the world’s most legendary landmarks in the capital cities of Europe.
Shore excursions are an essential component of any luxury cruise vacation. Our experts can pre-book any existing excursion you desire, or help you to custom-design a special shoreside request. We’ll arrange for private, luxury automobile transportation in an array of ports worldwide, or secure the services of a “personal shopper” for discriminating guests seeking special expertise and access to the world’s most exclusive shops and boutiques.
Depending on the length of your voyage and the luxury ship/stateroom you’ve reserved, our experts will be able to secure complimentary excursions, multiple private car transfers per voyage, or admission to gala shoreside events on your behalf. All of the details are taken care of in advance, so your time is spent relaxing and immersing yourself in local cultures.
Specialty Restaurant & Spa Reservations
Specialty dining – innovative gourmet fare prepared under the auspices of award-winning chefs and served in intimate, upscale venues – has become one of the most popular parts of life aboard a luxury cruise. Don’t miss out on this exceptional experience. Virtually every shipboard specialty restaurant requires advanced reservations, and seating is at a premium. Our experts can secure your space, as well as special dining upgrades, months in advance of your departure date.
Priority spa reservations may also be made well in advance of travel. In many instances, our concierge desk can arrange complimentary treatment upgrades on your behalf.
For more information regarding these and other services, please contact our concierge desk at 1-800-711-4230. Prices vary from service to service, and by cruise line. Additional terms & conditions may apply.